Effective Date: March 16, 2026

DD Gates & Panels LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (ddgates.com) or interact with our business.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or contact us via our website forms.
• Call or text our business phone numbers.
• Communicate with us via email or social media.

The types of information we collect may include your name, phone number, email address, physical address, and details about your project or inquiry.

2. How We Use Your Information

We use the information we collect to:

• Provide you with quotes, estimates, and customer service.
• Communicate with you regarding your project, order status, or appointments.
• Send you important updates about our products or services.
• Comply with legal obligations.

3. SMS/Text Messaging Policy (A2P 10DLC Compliance)

By providing your phone number and opting in via our website contact form, you consent to receive text messages from DD Gates & Panels LLC regarding your inquiries, quotes, and project updates.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of receiving text messages at any time by replying “STOP” to any message you receive from us. For assistance, reply “HELP”. Message and data rates may apply. Message frequency varies.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers or contractors who assist us in operating our business (e.g., website hosting, CRM software like GoHighLevel), provided they agree to keep your information confidential.
• When required by law, such as to comply with a subpoena or similar legal process.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal information.
• Opt out of future communications (e.g., by replying STOP to texts or clicking “unsubscribe” in emails).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DD Gates & Panels LLC
1458 Farm to Market Rd 1235
Merkel, TX 79536
Phone: (940) 735-2571 or (325) 928-3823
Email: sales@ddgates.com